Events

Join Cathy Jones, Board Director and Clinical Governance Consultant, as she discusses quality metrics and the following questions:

• How do you measure quality? 

• What’s the best way of measuring - safe? effective? person centred? connected? accessible?

• How do you find & organise all of your (387) quality metrics? 

• How to prioritise what is most important when everything is important?

• How to decide which metrics to monitor when there is so much data available - what criteria should you use to select the most important measures?

• The power of measures that are relevant both at an organisation-wide level and at a unit/department level.