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Building Culture and Collaboration

one-day Workshop | $715

IMPORTANT UPDATE: Due to the rapidly changing environment resulting from COVID-19, our face-to-face workshops have been postponed until further notice.

We're excited to be able to offer you our Certificate in Clinical Governance in an online format and create opportunities for health and care professionals across Australasia to learn alongside each other.  

All healthcare practitioners contribute to the culture of their organisation and evidence shows that the culture impacts the quality of care.

Building Culture and Collaboration

One-day Workshop | $715 (inc. GST)

About the workshop

As a clinician and/or a middle manager who completes this workshop, you will build skills to:

  • Develop plans to improve both intercultural practice and organisational culture, and 
  • Monitor and contribute on ongoing improvement of intercultural and collaborative practices

Workshop structure

The Building Culture and Collaboration workshop is an interactive one day (6 hour) workshop where you will identify your cultural blind spots, practice cultural competence and assess and develop strategies to improve collaborative team and patient care interactions.

As part of the workshop, you will also gain access to the Culture and Collaboration online course, which serves as the pre-reading that informs the workshop content. You are required to complete the online course, which will be made available 4 weeks prior to the workshop.

The online course consists of five modules, four of which are required to be completed:

  • Module A: Who am I? (internal culture)
  • Module B: Cultural competence
  • Module C: Organisational and team culture
  • Module D: Australia - a diverse nation OR
  • Module E: New Zealand - Aotearoa - The land of the long white cloud

It is estimated that you will need to spend approximately one and a half hours per module (six hours in total) on this online component1, which can be completed over multiple days.

All AICG programs have been written to reflect the elements of the AICG Clinical Governance Framework by expert contractors, reviewed by the Course Advisory Committee and approved for continuing professional development points/hours by the accrediting bodies; RACGP, ACRRM and ACN.

Certificate of completion

Upon successful completion of this workshop (including pre and post-assessment), you will receive a certificate which you should retain for your records2.

continuing professional development

This workshop (including the pre-reading) offers the following:

  • Australasian Institute of Clinical Governance (AICG): 12 CPD Hours
  • Royal Australian College of General Practitioners (RACGP): 40 CPD Category 1 Points
  • Australian College of Rural and Remote Medicine (ACRRM): 30 PDP Credit Points
  • Australian College of Nursing (ACN): 12 CPD hours
  • Australian Physiotherapy Council (APC): 12 CPD hours


$715 (inc. GST)


Face-to-face workshops are held at the HEAL/AICG office: Level 16/120 Spencer Street, Melbourne VIC 3000

Online workshops are held via Zoom. You will receive access information closer to your workshop date.

1. Participants who attend the workshop automatically gain access to the online course, however it can also be purchased separately. If you have already completed this course, you will still have access to the modules as part of the workshop for your review.

2. This course constitutes one-third of the AICG’s Certificate course in Clinical Governance. For more information click here.

Building Culture and Collaboration

One-day Workshop | $715 (inc. GST)