Digital workshop requirements

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Information for participants engaging in digital workshops

The AICG webinar workshops are conducted using Zoom. You will be required to join a number of online activities, such as live webinars and discussion forums. To be involved you will need a webcam and microphone.

Using Zoom

There are two ways you can access a Zoom meeting:

  1. Web browser
  2. Zoom desktop app

To access Zoom via your web browser, simply visit and click "sign in" in the top right-hand corner. Then click "Join a meeting" in the top right-hand corner, type in the Meeting ID provided in your workshop reminder email when prompted and click "join".

To access Zoom via desktop app, download Zoom client for meetings and save the app icon to your desktop or pin it to the task bar. Sign into the app, select "Join a meeting" and type in the Meeting ID. When you join the workshop, you will be prompted to type your name. We recommend you also type in your job title to help other participants learn more about you.

You will be able to use the built-in microphone in your computer to speak. However, if your internet connection isn't fast enough or if you are having trouble hearing other participants, you can join the meeting via telephone. Simply call 03 7018 2005 and key in the meeting ID when prompted. Ensure your computer microphone is muted to avoid duplication. If you are new to Zoom, we recommend you practice joining a meeting so that you can troubleshoot any difficulties you have and ensure your camera and microphone are working.

System Requirements

You can download the free Zoom app to view webinars. Zoom works seamlessly across these operating systems - PC, Mac, Linux, iOS, and Android.

Download Zoom Mobile Apps for iPhone or Android

Download Zoom desktop client for meetings.

A range of online systems is used to present learning resources and activities. The AICG suggests the following system requirements to ensure effective access, viewing and interaction in the workshop program.

Supported browsers Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+ Mac: Safari 7+, Firefox 27+, Chrome 30+ Linux: Firefox 27+, Chrome 30+ Other system requirements: A microphone and speakers. (A USB headset is recommended.)

Supported operating systems

macOS X with macOS 10.7 or later Ubuntu 12.04 or higher
Windows 10 Mint 17.1 or higher
Windows 8 or 8.1 Red Hat Enterprise Linux 6.4 or higher
Windows 7 Oracle Linux 6.4 or higher
Windows Vista with SP1 or later CentOS 6.4 or higher
Windows XP with SP3 or later Fedora 21 or higher
ArchLinux (64-bit only) OpenSUSE 13.2 or higher

You can find more information on the ZOOM System Requirements information page.

Zoom Features

You may already be familiar with the functionality of Zoom meetings. At the beginning of the session, the facilitator will show you how to use basic communication tools like whiteboard and chat. Here is some information to assist you to engage in the Zoom enabled workshop:


You can mute and unmute your microphone using the ‘Mute icon’ on your toolbar. When your unmuted the icon will have a red line through the icon. To unmute re-click on the icon.


You can ask questions by typing questions into a chatbox. The ‘chat icon’ will be displayed on your toolbar. When you click on Chat, the chat window will appear. It will be on the right if you are not in full screen. If you are in full screen, it will appear in a window that you can move around your screen. Type your message and press Enter to send it. When you receive a chat message, you will receive a notification at the bottom of your screen if you do not currently have the chat window open.

Sharing your screen

You can share your screen with other participants at times during the workshop. This may be used to report back on group work. The ‘share screen icon’ will be displayed on your toolbar. When you click on that a series of screens will appear. Select the screen you want to share For more information click here.


The whiteboard feature may be shared by the facilitator and you will be able to write on this. For more information click here.

Whilst webinars are used widely in the delivery of education and have been shown to provide a learning experience equivalent to a face-to-face training room experience there can be some issues, usually related to internet speed which may have a negative impact on the experience. Issues encountered can include audio and/or video interruptions and you ‘dropping out’. Our facilitators will help you manage issues you encounter but you will need good internet access.

Please be aware of webinar etiquette when participating in webinars. Please:

  1. Be on time. You may not disrupt the presentation by arriving late, but you may miss important information.
  2. Wait for your turn. In a live setting, you can see who has a question or when a presenter is ready for an interruption. In the webinar, especially when not everyone is on webcam, you may need to rely on cues such as hand-raising icons or questions posted in chats.
  3. Ask questions concisely. Try to avoid being too lengthy with introductions. If you have comments, ask yourself if they will help others before commenting.
  4. Use the chat room appropriately.
  5. Make sure that your equipment is working before you attend, or try to attend, a webinar.

Ongoing Evaluation

We are keen to ensure we receive feedback from you about how to improve our online workshop delivery so we can continue to share learnings and improve. If ever you have a question or a comment, please ask your facilitator or email