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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 76 articles
Integrating Primary Care
Integrating Primary Care

Integrated care addresses the problem of care fragmentation, and instead supports continuity.  It is person-centred because it enhances the patient experience through improved coordination of care.  Integrated care has been broadly described as an ‘organising principle for care delivery with the aim of achieving improved patient care through better coordination of services provided’ – hence the need for systems thinking.

Integrated Care
Systems Thinking
Clinical governance in clinical trials
Clinical governance in clinical trials

Robust clinical trials drive learning, innovation and hence continuous improvement in evidence-based care.  Not only do clinical trials promote good clinical governance in this way, but good clinical governance must underpin clinical trials. 

Clinical trials
Frameworks
Healthcare
Research
Standards
The COVID Clinical Governance Fallout
The COVID Clinical Governance Fallout

Prof Andrew Wilson walks us through and reflects on some of the clinical governance challenges that emerged and were observed during peak COVID times. What areas were impacted, is there an indication of recovery, and what does it mean for the future of clinical governance? 

COVID-19/Infection control
Frameworks
Achieving quality aged care; More than audits and incidents
Achieving quality aged care; More than audits and incidents

As the wave of reforms continues within aged care, we stop to take a closer look at ‘Quality’ within aged care. What does it take to achieve quality aged care, and what really is the quality manager’s role in quality care?

Quality
Quality indicators
Where did clinical governance start, and where are we at now?
Where did clinical governance start, and where are we at now?

The term clinical governance was first coined in the context of the United Kingdom’s National Health Service - specifically, in a white paper endorsed by then Prime Minister Tony Blair entitled ‘The new NHS: modern, dependable.’ Now, 25 years later – where are we at?
 

Aged care
Healthcare
Person-centred care
Why aged care must digitise
Why aged care must digitise

The Royal Commission into Aged Care Quality and Safety (Royal Commission) recommended that every approved provider of aged care (whether delivering personal or clinical care) adopts a digital care management system, including an electronic medication management system, and that this should be an ‘immediate focus’ (Recommendation 68 of the Final Report).  

Aged care
Change management
Digital health records
Royal Commissions
Why saying ‘sorry’ is important to clinical governance
Why saying ‘sorry’ is important to clinical governance

Saying sorry is an important element of open disclosure and psychological safety – and therefore clinical governance. It is also an extremely powerful yet simple way to make people ‘feel better’. Saying sorry conveys empathy, compassion, and respect towards the person receiving the apology, not to mention remorse. It acknowledges an acceptance that your actions (or words) can adversely impact others, and is the opposite of defensiveness (which is counter-productive). Apologising is not taking the blame, nor is it an admission of liability. Saying sorry is about being accountable, accepting responsibility, and restoring trust in a relationship.

Compassion
Culture
Open Disclosure
Psychological Safety
Self-reflection
Let’s not be tone-deaf
Let’s not be tone-deaf

It’s not just what we say, it’s how we say it. We know effective communication is key to patient safety and quality, and person-centred care. But it is also crucial to psychological safety and the extent to which we support each other in speaking out, or in asking questions. This in turn will impact patient care.

Compassion
Negative behaviours
Psychological Safety
Self-reflection
Speaking Out
Better the boundary
Better the boundary

Professional boundaries in healthcare delineate the therapeutic relationship. They have been defined as ‘parameters that describe the limits of a relationship in which one person entrusts their welfare to another and to whom a fee is paid for the provision of a service’ - or, more broadly, as the ‘edge of appropriate clinical care’.

Boundaries
Burnout
Person-centred care
Professional Conduct
Psychological safety; A practical enabler of a flourishing workplace (Part 2)
Psychological safety; A practical enabler of a flourishing workplace (Part 2)

In part two of this two-part webinar, Dr Duncan McKellar talks about where to start when developing a cultural framework in the context of compassionate, relationship-centred care. Dr Duncan McKellar will talk through the sequence of events needed, citing the three-phase project plan adopted for Northgate, and the practicality of cultivating psychological safety.

Cultural safety
Safety Culture
Speaking up
Showing 1–10 of 76 articles