Resources

Dr Cathy Balding and her guest, CEO Jenny Hall of Uniting SA - discuss Jenny's "ah-ha!" moment about why one of the most crucial elements in quality care is getting overlooked.

The Australasian Institute of Clinical Governance (AICG) is pleased to announce the launch of a newly adapted version of its Certificate in Clinical Governance, tailored specifically to address the unique healthcare needs of Pacific Island Countries and Territories (PICTs). 
 

The Knowledge and Implementation Hub has gathered evidence on why clinical governance matters in aged care, along with learning and practical resources. These knowledge packages can support the aged care workforce in delivering safe, high-quality care to older Australians. If the concept of clinical governance is new to you, this short click-through learning module provides a simple overview of its role and value to the aged care organisation.

Health is a broad concept, influenced by a range of determinants – psycho-social, environmental, cultural, spiritual (for example). Any care or services can impact a person’s health.  Therefore, the concept of clinical governance (which aspires to achieve optimal health outcomes - and therefore quality of living) is as relevant to home care as it is to residential aged care, despite different contexts and priorities. This article dives into building a clinical governance framework that takes direction from the Revised Aged Care Quality Standards (Strengthened Quality Standards), as it relates to aged and home care.

We know the critical role that healthcare governing boards play in driving improvements in care quality and safety.  Cultivating board understanding and focus can be challenging, however.  We are still a long way from all boards having the same comfort with clinical governance as they do with corporate governance. This article suggests four key actions to support boards to enact their responsibilities for care quality.

In Australian health services, roles that support consumer safety are a mix of trained specialists, people who evolve on the job and those who struggle through the basics with little opportunity for development. In the UK,  the NHS has created a new role of ‘patient safety specialist’, introduced to bring a more structured, professional approach to patient safety. This evaluation article seeks to understand the professionalisation of patient safety, with implications for the further development of patient safety specialists in the UK and other countries. 

The Global Patient Safety Report 2024 by the World Health Organisation (WHO) highlights the critical global issue of patient safety, recognising it as a key component of quality healthcare that still requires significant evolution. The report's main goals are to raise awareness of patient safety risks, provide insights into the scope of the problem and set the stage for global initiatives to reduce harm to patients in healthcare settings.  

As finding and keeping the right staff continues to challenge human services’ ability to provide quality care, this case study explores a critical component of staff satisfaction and performance. Are the Right People in the Right Seats? delves into the process of aligning employee skills and roles for organisational success.  

In this webinar, Tarati and Jenny presented He Ara Whiria (the woven path), a partnership model of co-governance that is in place at Te Toka Tumai (previously Auckland District Health Board). They discussed some of the challenges and opportunities that arise when weaving an indigenous worldview into the governance of a large public health service.

In this webinar, Dr Cathy Balding and her guest, Professor Peter Hibbert, discussed Peter's "ah-ha!" moment about making the case for quality.