Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.
AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles.
As telehealth becomes a mainstream component of healthcare delivery, maintaining high standards for consultation and patient interaction is crucial to supporting quality care and experiences for consumers. The WHO Regional Office for Europe developed the ‘Telehealth Quality of Care Tool’ (TQoCT) to support healthcare organisations and Member States to assess and improve the quality of telehealth services.
The SCV Quality Improvement Toolkit includes fact sheets, practical tools, templates and resources to help you improve the quality of care, developed for Victorian Health Services.
This longitudinal assessment of a new electronic audit and feedback (e-A&F) system in a large tertiary hospital was conducted to determine the system's impact on patient safety outcomes over an extended period.
Hear from Cathy Balding and her guest, Sarah Soltan, as they explored the boundaries of clinical decision-making within clinical governance, ensuring patient safety and quality care remain the top priority.
This qualitative study aims to identify key aspects of CEO participation in quality and safety programs that characterise effective leadership for quality improvement (QI).
Consumer-directed care, consumer-centred care, consumer-focused care - whatever terms are used in your sector - remains a work in progress across human services. Some sectors have embraced and refined their approach to consumer decision-making and partnerships over many years; for others it remains a current challenge. Aged care, in particular, demonstrates some unique barriers to partnering with consumers in their care, as highlighted by this systematic review which examined the evidence relating to consumer-directed care (CDC) in the aged care environment.
Clinical deterioration is a key risk for any organisation providing clinical care. This qualitative study investigates how three organisational influences - leadership, culture and hierarchies - impact healthcare professionals' readiness to raise concerns about patient deterioration.
Across human services, organisations struggle with the right response to quality data. Too often we spend time and resources ‘fixing’ the right thing – or addressing the right thing but not fixing it.
Conversations about where we’re at and how we move forward.
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