The Seven Quality Control Tools
Quality improvement is integral to providing safe care for consumers.
Latest articles and information - Tag :: Decision-making
Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.
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AICG Articles
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Audit for improvement toolkit
These resources provide help with planning ahead for your next audit, understanding where you are now, and conducting improvement initiatives that make a real, lasting difference in your organisation.
How to undertake successful clinical audit
Understanding auditing so you can be prepared for your next audit.
IHI Simple Data Collection Planning
Simple data collection planning is a process to ensure that the data you collect for performance improvement are useful and reliable, without being unnecessarily costly and time-consuming to obtain.
Australian Commission on Safety and Quality in Healthcare patient reported outcome measures
Healthcare is enhanced through understanding health outcomes from a patient's perspective. Insights into patient experiences can complement information from clinical measures. The use of patient-reported outcome measures (PROMs) provides a structured way of helping patients to report information about health outcomes.
Agency for clinical innovation patient reported measures (PREMs and PRMs)
Patient-reported measures (PRMs) capture information via surveys, which ask patients about their healthcare experiences and the outcomes of their care.
Centre for Disease Control and Prevention: Health-related Quality of Life tools
Health-related quality of life (HRQOL) is an individual’s or a group’s perceived physical and mental health over time.
Quality measurement can look right, but be wrong
How do we measure quality? How do we know we're doing it right?
Better practice complaint handling guide
The critical importance of complaint handling is as strong as ever. Being able to raise a grievance or complaint is a fundamental human right. Engaging effectively and respectfully with complaints is about engaging effectively and respectfully with the community and being willing to improve the quality of care.
Compassionate care bundle
Compassionate care is central to person-centred care. Along with the safety and cost reductions associated with person-centred care, placing the person at the centre of their care and keeping them informed is the right thing to do.
Showing 1–10 of 15 articles