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Latest articles and information - Tag :: Quality

Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 28 articles
Lightbulb Moments: Quality and efficiency - symbiotic or siloed?
Lightbulb Moments: Quality and efficiency - symbiotic or siloed?

In this Lightbulb Moment webinar, Dr Cathy Balding interviewed Allison Patchett to discuss her "ah-ha!" moment about quality and efficiency - symbiotic or siloed?

Efficiency
Quality
Which of my 387 quality metrics should I stop collecting?
Which of my 387 quality metrics should I stop collecting?

In this webinar, Cathy Jones, Board Director and Clinical Governance Consultant discussed quality metrics and the following questions:

  • How do you measure quality? 
  • What’s the best way of measuring - safe? effective? person centred? connected? accessible?
  • How do you find & organise all of your (387) quality metrics? 
  • How to prioritise what is most important when everything is important?
  • How to decide which metrics to monitor when there is so much data available - what criteria should you use to select the most important measures
  • The power of measures that are relevant both at an organisation-wide level and at a unit/department level.
Measurement
Quality
Reporting
‘Good fences make good neighbours’: setting role boundaries for greater job satisfaction.
‘Good fences make good neighbours’: setting role boundaries for greater job satisfaction.

People in quality and clinical governance roles are often viewed as a ‘spare pair of hands’ and end up doing tasks that they are not responsible for. This leads to dissatisfaction, burnout, and not getting the important jobs done. Mind Tools describes a four stage process for setting firmer boundaries that may be useful for those who want a more focused and effective role in 2024.

Job satisfaction
Management
Quality
Lightbulb Moment: My ah-ha moment about the difference between quality and quality systems
Lightbulb Moment: My ah-ha moment about the difference between quality and quality systems

In this Lightbulb Moment webinar, Dr Cathy Balding interviewed Filomena Ciavarella to discuss her "ah-ha!" moment about the difference between quality and quality systems.

Quality
What are the pros and cons of AI in quality management?
What are the pros and cons of AI in quality management?

This IHI blog explores the potential for the use of generative AI tools in quality management and it is a timely exploration. The time is now for quality managers and executives to plan to employ AI to enhance the quality system while building protection against the downsides – before they occur.

AI
Clinical governance
Quality
What is ‘everyday’ Clinical leadership – and how does it make a difference to care?
What is ‘everyday’ Clinical leadership – and how does it make a difference to care?

Effective clinical leadership has long been an aspiration for acute care services. With the establishment of clinical governance in aged, disability and community care, these sectors are increasingly focused on how to develop leaders for quality clinical care. This AICG Paper explores the concept of clinical leadership for quality care as an ‘everyday’ responsibility across human service organisations.

Clinical governance
Clinical leadership
Leadership
Quality
Lightbulb Moment: My ah-ha moment about quality plans
Lightbulb Moment: My ah-ha moment about quality plans

In this Lightbulb Moment webinar, Dr Cathy Balding spoke with experienced safety and quality practitioner Cathy Jones about her first safety and quality "ah-ha!" moment about quality plans. They explored the ‘when, what and why’ of Cathy Jones’ lightbulb moment.

Quality
Quality improvement
How to maximise Board Quality Committee effectiveness
How to maximise Board Quality Committee effectiveness

Based on a review of the literature, and interviews with experts and hospital leaders (board members, administrators, and clinical leaders), this white paper identifies strategies and practices that differentiate ineffective board quality committees from those that truly make a difference.

Boards
Clinical governance
Committees
Leadership
Quality
Tips for more enjoyment and effectiveness for quality professionals
Tips for more enjoyment and effectiveness for quality professionals

Three short videos from Dr Cathy Balding about how to be a more effective quality improvement professional.

Communication
Job satisfaction
Quality
Quality improvement
Plan an effective clinical audit
Plan an effective clinical audit

Audits and quality improvement projects are vital aspects of clinical governance and continual service improvement in medicine.

Audits
Measurement
Quality
Showing 1–10 of 28 articles
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