Resources

Documentation is an essential component of effective communication. Given the complexity of healthcare and the fluidity of clinical teams, healthcare records are one of the most important information sources available to clinicians. Undocumented or poorly documented information relies on memory and is less likely to be communicated and retained. This can lead to loss of information, which can result in misdiagnosis and harm.

(Australian Commission on Safety and Quality and Safety in Health Care)

Dr Hung The Nguyen talks through the challenge of providing accurate health information that is culturally appropriate for Aboriginal and Torres Strait Islander Communities and how his clinic addressed this challenge.

In Australia, COVID-19 is challenging many aspects of the healthcare system and our frontline practitioners.