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Compassion – quality improvement’s secret weapon

We know that compassion and alleviating pain and symptoms generally feature high on consumers’ wish lists. But do healthcare providers feel that the latter is more useful than the former?

There’s plenty of science now that suggests that this is the wrong way around. There are many examples, backed by randomised control trials, of compassion being an essential part of alleviating pain and suffering. And many other great benefits – including dollar savings. This podcast by Dr Cathy Badling and Cathy Jones takes deep dive into compassion.

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