Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.
AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles.
Technological advances have opened new possibilities for improving patient safety. Using technology to digitize healthcare processes has the potential to increase standardisation and efficiency of clinical workflows, and to reduce errors and cost across all healthcare settings. However, if technological approaches are designed or implemented poorly, the burden on care providers can increase.
We think of consumer safety primarily in terms of physical harm. But consumers often conceptualise safety as ‘feeling safe’, as well as ‘being safe’.
Violating a consumer’s emotional safety while avoiding physical harm is not yet embedded in consumer safety reporting. We know that consumers can experience emotionally harmful experiences as they navigate health services, such as: disregard for their opinion, not being listened to, rudeness and abuse. Are we doing consumers and families a disservice by ignoring or denying harm that doesn’t fit our organisational definition?
Review the latest industry reports on safety and quality.
AICG members can easily find industry reports spanning various sectors, states and countries. Browse our carefully curated list of reports below.
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Access important websites relating to safety, quality and regulatory standards.
The AICG community can easily access important websites relative to safety, quality and regulatory healthcare standards. Browse our carefully curated list of websites below.
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Access the various coronial investigation processes by state.
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According to the Australian Charities and Not-for-profits Commission (ACNC), there are about 60,000 registered charities in Australia, working in a range of areas including health, education, social welfare, religion, culture, human rights, the environment and animal welfare. The latest AICD NFP study seeks to explain the unique challenges facing boards and directors in the not for profit (or for purpose) sector.
It has been reported that complaints relating to registered health practitioners increased over the 2021/2022 financial year. Further (and separately), in aged care, there was a total of 2,767 complaints made in the first quarter of 2022 and 2,642 complaints in the second quarter. Both these figures had also trended upwards compared with the corresponding numbers in 2021 (with 2,313 in the first quarter of 2021 and 2,261 in the second quarter).
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Continuous improvement is the essence of clinical governance. But continuous improvement requires change, and change can be confronting. As we predictably move towards a more digitised world - including in healthcare, and aged care – change is also inevitable.
"It has been 14 years since all governments in Australia signed the National Agreement on Closing the Gap, yet Aboriginal and Torres Strait Islander Communities are still facing barriers to achieving equitable outcomes in health and wellbeing. Despite an abundance of good intentions, healthcare settings are still places where deficits in cultural safety often drive poorer outcomes for Aboriginal and Torres Strait Islander people."
How does practitioner burnout impact care, and therefore clinical governance? As Dr Stephen Parnis put it, from his perspective - and in his words - it “laid siege to my energy and my empathy”; “[D]ecisions and procedures that are usually second nature to me, now require considerable effort and cause more angst than they should”; and “[W]e are less efficient, and we are much more likely to make mistakes.”
