Resources

Home/Resources

Latest articles and information - Tag :: Culture

Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 36 articles
Four actions for engaging boards in their Clinical Governance role
Four actions for engaging boards in their Clinical Governance role

We know the critical role that healthcare governing boards play in driving improvements in care quality and safety.  Cultivating board understanding and focus can be challenging, however.  We are still a long way from all boards having the same comfort with clinical governance as they do with corporate governance. This article suggests four key actions to support boards to enact their responsibilities for care quality.

Boards
Clinical governance
Clinical risk
Compliance
Continuous improvement
Culture
Consistently great care requires great systems to support people to be great
Consistently great care requires great systems to support people to be great

Over the past three decades, many health systems have sought to enhance care delivery. Despite various approaches such as quality improvement and lean management these efforts can fall short. Failures are often attributed to leaders and workers not doing the right things. This article argues that the real quality problems lie in the underlying systems staff work with. It says that human service organisations will be more successful if they focus on designing systems that support the delivery of high-quality care, rather than trying to fix the people working within them.

Clinical governance
Complex adaptive systems
Continuous improvement
Culture
Job satisfaction
Systems Thinking
Safety culture in healthcare
Safety culture in healthcare

In this webinar, Sarah Fischer, Director of Culture & Capability at Safer Care Victoria discussed the elements that make up a safety culture; the steps to safety culture maturation, the signs that indicate success and how culture is influenced at a local level.

Culture
Public
Safety
Safety Culture
Short Notice Assessments - How to Survive the Jump from Healthcare's Burning Platform

In his 1993 book, Managing at the Speed of Change, Daryl Connor wrote about the 1988 North Sea Piper Alpha oil rig fire – a fatal explosion of an oil drilling platform in which one survivor had to choose to jump into a sea of burning oil rather than burn on the platform. He coined the term “burning platform” as a metaphor to explain the necessity of change despite the fear of the unknown consequences. For healthcare, this metaphor aligns nicely to describe the introduction of short-notice assessments.

Clinical governance
Culture
Frameworks
Public
Questions to ask when forming a Board Quality Committee
Questions to ask when forming a Board Quality Committee

This list of questions, developed by Jim Reinertsen, MD, is designed to help think through the key decisions involved with forming a Board Quality Committee and formalizing the processes by which the committee will do its work.

Committees
Culture
Engagement
Leadership
Satisfaction
Creating staff satisfaction for high performance
Creating staff satisfaction for high performance

Satisfied and engaged employees are more committed and connected to their roles, their teams and your business. Keeping these productive and engaged staff is especially important in a competitive and challenging recruiting environment.

Committees
Culture
Engagement
Leadership
Satisfaction
Guide to Quality Measurement for Boards and Executives
Guide to Quality Measurement for Boards and Executives

This guide has a practical emphasis and focuses on how measurement tools can assist Boards to set the right tone of assurance in patient safety. It also offers governance questions to assist Board debate and dialogue.

Committees
Culture
Engagement
Leadership
Satisfaction
Understanding corporate governance of healthcare quality
Understanding corporate governance of healthcare quality

This paper presents evidence of a comprehensive range of processes related to governing healthcare quality undertaken at the corporate governance level.

Committees
Culture
Engagement
Leadership
Satisfaction
Bridging existing governance gaps
Bridging existing governance gaps

Five evidence-based actions that boards can take to pursue high-quality care.

Committees
Culture
Engagement
Leadership
Satisfaction
Why healthcare leadership should embrace quality improvement
Why healthcare leadership should embrace quality improvement

Making quality improvement a core tenet of how healthcare organisations are run is essential to ensuring safe, high quality, and responsive services for consumers.

Committees
Culture
Engagement
Leadership
Satisfaction
Showing 1–10 of 36 articles

Latest AICG updates

Subscribe now to receive our latest updates, articles, courses and events.