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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 10 articles
Caring for those who care
Caring for those who care

The concept of ‘burnout’ was first described in the early 1970s, and has attracted media attention in recent years specifically in the context of healthcare. It is known to be particularly prevalent within certain demographics, compounded by the COVID-19 pandemic.  Burnout is not unique to acute health services, with evidence of its prevalence seen in other care sectors such as aged care and disability.

Aged care
Burnout
Compassion
Disability
Healthcare
Mental health
Occupational Health
WHS
Workforce
Caring with compassion
Caring with compassion

Compassion is an extension of empathy. It can be defined as ‘the feeling or emotion, when a person is moved by the suffering or distress of another, and by the desire to relieve it’. The desire to help distinguishes compassion from empathy - which, in contrast, may be defined as ‘the ability to imagine and understand the thoughts, perspective and emotions of another person.’

Culture
Leadership
Person-centred care
Workforce
Safe workforce, safe patients
Safe workforce, safe patients

Psychological safety is an important tenet of safe and quality care - as is ‘physical’ safety.  In addition to injury from manual tasks, healthcare workers also face a risk of violence and aggression from patients themselves, particularly in emergency departments, mental health services, drug and alcohol settings, ambulance services and remote clinics.

Acute care
Mental health
Restrictive practices
Safety
WHS
Workforce
Breaking bad behaviour
Breaking bad behaviour

Negative behaviours between healthcare workers are unfortunately common, and past research has demonstrated high levels of psychological distress amongst Australian doctors - putting their psychological safety at stake. Sadly, bad behaviours tend to cascade down the medical hierarchy, even impacting students.

Collaboration
Culture
Leadership
Negative behaviours
Psychological Safety
Teamwork
Workforce
Optimised workforce, optimised outcomes
Optimised workforce, optimised outcomes

Although boards are ultimately accountable, and responsible for oversight and strategic direction, clinical governance begins and ends with those who deliver clinical care. We have previously suggested that ‘culture impacts how individuals feel in workplace - and in turn the manner in which they conduct themselves.’ Do they feel supported in the workplace - or are they afraid to seek help? Do they feel safe to speak up if they have any concerns? Do they feel free to share their ideas, mistakes, and feedback - fostering a learning and collaborative environment, in a united vision to deliver optimal care?

Culture
Leadership
Psychological Safety
Workforce
Culture and clinical governance
Culture and clinical governance

Governance, leadership and culture together form one pillar of the National Model Clinical Governance Framework.  ‘Culture’ in particular is a somewhat nebulous concept - what does it really mean, and what is its role in clinical governance?

Culture
Incident management
Leadership
Psychological Safety
Safety Culture
Workforce
Switching the paradigm: Safety-I to Safety-II
Switching the paradigm: Safety-I to Safety-II

There is no formula to clinical governance. While there are key components that should always be considered, how we consider them requires flexibility and agility to achieve good clinical outcomes.

Aged care
Continuous improvement
Disability
Healthcare
Quality
Safety
Workforce
Filtering clinical governance through an entire organisation
Filtering clinical governance through an entire organisation

In this webinar, Michael Gorton explains why organisations cannot just rest with formulating a clinical governance framework. He'll identify roadblocks to filtering clinical governance throughout an organisation and outline steps for implementation success.

Engagement
Healthcare
Workforce
Fostering a culture of safety during COVID-19
Fostering a culture of safety during COVID-19

Dr. Diana Badcock, Chief Medical Officer and Executive Director of Clinical Governance at Bendigo Health describes the steps they are taking to encourage a positive workplace culture in a stressful and volatile working environment and why this is important for safe and quality patient care.

COVID-19/Infection control
Workforce
COVID-19 workforce planning; prepare for the worst, hope for the best
COVID-19 workforce planning; prepare for the worst, hope for the best

Professor Leanne Boyd talks through eastern health's current workforce plan, which has been designed to respond to a rapid rise (and drop) in the demand for health services.

COVID-19/Infection control
Engagement
Workforce
Showing 1–10 of 10 articles