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Quality Improvement Demystified

1 June 2023 @ 11:00 AEST
1 hour
Online event
Member price: FREE
Non-member price: FREE

In this webinar, Bernie Harrison, Director, Improvement Academy explains the history of quality improvement (QI) and how to translate QI theories to clinical work. Participants will develop awareness of how to use QI methods to improve three classes of outcomes; cost, complications/adverse events and client experience/service measures.

Cathy Balding


Associate Professor Bernie Harrison is the Director of ACHS Improvement Academy and holds an academic appointment in quality improvement with School of Public Health, Faculty of Medicine and Health at the University of Sydney. She has over 40yrs experience in health care, as a registered nurse and midwife (NHS England), researcher and quality and safety (Q&S) expert.

Bernie has extensive experience in designing and delivering Q&S training programs in the Asia pacific region. Her training in quality improvement and patient safety occurred in the USA in 2001 and 2010 as a Fulbright Scholar. She has extensive experience in health care system redesign and has published a Breakthrough Collaborative (Harrison et al Vox Sanguinis 2014) in improving red cell transfusion in the elective surgical setting. She co-authored the Quality in Australian Health Care Study (MJA 1995), the most cited paper in the journal’s 100yr history.

Her previous positions include: Executive Director of Hospital Performance for the National Health Performance Authority and Director in the NSW Clinical Excellence Commission. 

Event details
Event start:
1 June 2023 @ 11:00
Event end:
1 June 2023 @ 12:00
Registrations open:
10 May 2023 @ 00:00
Registrations close:
1 June 2023 @ 11:00
AICG Member price:
Non-member price:

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