Resources

In this webinar, Tracey Hynes, Director at Maternity Care Consulting discussed how to recognise failures in your systems.

Artificial intelligence is coming at us – no matter where we sit on the human services’ spectrum. The potential care and service applications as well as risks are many and varied. When we look through the consumer safety lens – what do we see?

The Institute of Medicine (IOM) reports ‘To Err Is Human’ and ‘Crossing the Quality Chasm’ prompted healthcare leaders to address the patient safety crisis by advancing the systems, teamwork and improvement science needed to deliver safer care to patients. 

SystemsThinking - A New Direction in Healthcare Incident Investigation.

The Managing Clinical Risk in Primary Health Care document is designed as a resource for staff in primary health care services. The document has been developed after consultation with practitioners, managers, risk specialists and with reference to the conceptual framework provided by the Victorian Quality Council.

Dignity of risk is another way of saying you have the right to live the life you choose, even if your choices involve some risk.

This 'Dignity of Risk' research project aims to determine policy and decision-makers perceptions of ‘Dignity of Risk’ as it applies to vulnerable older persons living in residential aged care services.

In this No Harm Done podcast, Dr Cathy Balding and Cathy Jones delve into the clinical risk management depths.

This guide is a resource to help support individual and organisational learning and to drive quality improvement, in response to patient safety incidents. Organisations may also choose to use the guide to support quality assurance processes.

This toolkit provides guidance for teams undertaking a Systems analysis of clinical incidents – London Protocol review. It includes the tools and processes that will assist a team in answering the three key questions.