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Integrated care addresses the problem of care fragmentation, and instead supports continuity. It is person-centred because it enhances the patient experience through improved coordination of care. Integrated care has been broadly described as an ‘organising principle for care delivery with the aim of achieving improved patient care through better coordination of services provided’ – hence the need for systems thinking.
In Australia, COVID-19 is challenging many aspects of the healthcare system and our frontline practitioners.
In this online presentation, Dr Stephen Duckett, Australia's leading healthcare economist from the Grattan Institute discusses the various ways in which healthcare organisations can use their own data to make improvements to quality and patient safety at the coalface.
