Measuring and Intervening on Quality and Safety
In this online presentation, Dr Stephen Duckett, Australia's leading healthcare economist from the Grattan Institute discusses the various ways in which healthcare organisations can use their own data to make improvements to quality and patient safety at the coalface.
This presentation showcases:
- How much culture impacts quality and patient safety
- The importance of the paradigm shift from a blame culture to a just culture, and
- Why boards cannot solely be held accountable for patient safety and quality