Resources

Watch an interactive and thought-provoking panel exploring the real-world challenges and opportunities of clinical governance in Hospital in the Home (HITH) and care-at-home models. With demand for safe, high-quality home-based care growing rapidly, this webinar brought together expertise from the Hospital in the Home Society, Health Roundtable, and the Australasian Institute of Clinical Governance (AICG) to unpack the governance frameworks needed to support care delivery beyond hospital walls.

Clinical governance, safety and quality, and compliance each play a vital role in healthcare. Together, they form the foundation for accountability, continuous improvement, and excellence in patient care.

In healthcare, the terms clinical governance and quality are often used interchangeably. While related, they are not the same—and understanding the difference matters.

Clinical governance can seem complex, but its essence is straightforward: creating an environment where everyone takes responsibility for improving care and making it safer. This blog explores how understanding the spirit—beyond its definitions—enables clinical governance to come alive in everyday practice.

What if the drive to meet standards and deliver on your KPIs is failing to deliver quality care? What if, by meeting the standards and your Statement of Priority performance indicators, you inadvertently make care worse? In this webinar, Kylie outlines how the drive to meet standards and KPIs can actually lead to poor patient outcomes, and how to safeguard against this.

The transition from paper-based to electronic patient records (EPR) is critical in modernising healthcare systems. A recent study in Cureus explored how a UK hospital successfully adapted its existing software to create a cost-effective, clinician-friendly EPR system. The findings offer valuable insights for hospitals worldwide, including those in Australia and New Zealand, where digital transformation remains a priority. 

No matter where or when you provide care, clinical governance is an essential concept to grasp and implement. For more than a decade, care professionals in the Pacific have been developing and strengthening their clinical governance frameworks and knowledge. This has involved close collaboration with Australian institutes and colleges. In this webinar, Drs Silina Motofaga (Pacific Community, SPC) and Alipate Vakamocea (Fiji Program Support Platform, FPSP) share the journey Pacific Island Countries and Territories have taken towards improving and implementing good clinical governance practices. They cover engaging clinicians and key administrators on the pathway to success. If you are trying to change hearts and minds towards better clinical governance – no matter where or what country you are in – this webinar is for you.

Listen to David Naughton, CEO of Enable WA – the largest disability service provider in regional Western Australia, explain how the organisation has deliberately embraced a deeper understanding and appreciation of clinical governance across all aspects of disability service delivery, including support work, allied health, and high intensity supports.

Better technology is often assumed to lead to better care.  But is this the case? This Health Foundation Report draws on a combination of clinician surveys, expert interviews, and a rapid review of existing literature to explore how clinicians might use their time saved through the adoption of healthcare technologies. 

As telehealth becomes a mainstream component of healthcare delivery, maintaining high standards for consultation and patient interaction is crucial to supporting quality care and experiences for consumers. The WHO Regional Office for Europe developed the ‘Telehealth Quality of Care Tool’ (TQoCT) to support healthcare organisations and Member States to assess and improve the quality of telehealth services.