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Last week (on 15 November 2021) new NDIS Practice Standards (Standards) came into force in relation to severe dysphagia. Under the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 (Cth), the Standards specify minimum requirements regarding the quality of supports and services to be provided by registered NDIS providers (Providers).
In this webinar recording, A/Prof Debora Picone, CEO at Australian Commission on Safety and Quality in Healthcare, paints a holistic picture of clinical governance across all sectors and explains why Standard 1 is so important. She discusses the cross-sector health and care workforce in the context of clinical governance, highlights the learnings of the review of Standard 1 and provides her key takeaways for health and care workers to pursue safe and quality care.
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The concept of person-centred care in clinical governance includes supporting people in making choices on the basis of their values and preferences within a particular context, founded on their understanding of risk and appetite for it.
Primary and community care are fundamental to population health. They support the community’s physical and mental well-being through their role in health promotion, health literacy and preventative care, as well as in the early intervention and ongoing management of acute and chronic conditions, including end-of-life care
An important aspect of clinical governance, particularly in primary and community care, is monitoring and early intervention. Particularly important in older people in the early detection of functional decline or clinical deterioration.
Person-centred care in clinical governance requires partnership with consumers – this ‘recognises the value of the consumer's voice, and the need for consumer experience and expertise to help shape decisions about health care at the level of the system, service, and individual.’
Understanding risk and how it applies in any given context is essential when providing informed consent. Therefore, ensuring such understanding is part of our role when delivering any kind of healthcare.
The challenges which COVID-19 presents to clinical governance has required intervention at the government level to promote safe, quality care in the context of a pandemic.
When risk changes, governance of that risk must also change. In addition to proactive, continuous assessment of risks, clinical governance involves planning, implementing and reviewing measures to reduce the risk of harm, and support our duty of care.
Clinical governance has attracted fresh limelight in recent times in the context of a pandemic, intense public scrutiny of our aged care and disability systems, and concomitant acceleration of digital health.
