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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 16 articles
The ‘Rider Elephant Path’ change model summary
The ‘Rider Elephant Path’ change model summary

Managing change remains the most important challenge that leaders grapple with today. By our nature, we resist change and lean towards sustaining the status quo.

Change management
Complex adaptive systems
Improvement
Dealing with resistance to change
Dealing with resistance to change

Change is scary — and challenging. Maintaining an existing habit is easier than changing it and trying something new means there is a possibility of failure. Most people prefer to stay in their comfort zone than venture into unknown territory however change is where we grow and improve our organisations. So if change is inevitable, how do we deal with it when it happens?

Change management
Complex adaptive systems
Improvement
How to leverage change within complex systems
How to leverage change within complex systems

Systems can be complex and change can be difficult. So how can you make it possible?

Change management
Complex adaptive systems
Improvement
How systems thinking supports effective change
How systems thinking supports effective change

Systems thinking is a way to maximise program/organisational effectiveness.

Change management
Complex adaptive systems
Improvement
How to approach and plan a quality improvement project
How to approach and plan a quality improvement project

This guide suggests a way to use the concept of microsystems to focus the QI process on the locus of responsibility for patient experience, provides an overview of the process of quality improvement, discusses a few well-known models of quality improvement, and presents a few tools and techniques that organizations can use to address various aspects of consumer experience.

Change management
Complex adaptive systems
Improvement
Formula for developing a great improvement aim statement
Formula for developing a great improvement aim statement

Research shows teams who develop a good aim perform better. A good aim statement captures the voice of the customer, of those we serve.

Change management
Complex adaptive systems
Improvement
Engaging Staff in the Quality Improvement Cycle
Engaging Staff in the Quality Improvement Cycle

A free short course by Dr Cathy Balding to help you engage staff in the quality improvement cycle.

Change management
Complex adaptive systems
Improvement
Commonly asked questions about how to approach evaluation of quality improvement in health care
Commonly asked questions about how to approach evaluation of quality improvement in health care

Evaluation is an essential part of quality improvement and when done well, it can help solve problems, inform decision making and build knowledge.

Change management
Complex adaptive systems
Improvement
Showing 1–10 of 16 articles
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