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How to approach and plan a quality improvement project

This guide suggests a way to use the concept of microsystems to focus the QI process on the locus of responsibility for patient experience, provides an overview of the process of quality improvement, discusses a few well-known models of quality improvement, and presents a few tools and techniques that organizations can use to address various aspects of consumer experience.

Check out these 4 ways to approach the quality improvement process by focusing on microsystems and understanding and implementing the improvement cycle.

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