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AICG Articles: Understand Change and Improvement Methods

Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 30 articles
Lightbulb Moment: My ah-ha moment about quality plans
Lightbulb Moment: My ah-ha moment about quality plans

In this Lightbulb Moment webinar, Dr Cathy Balding spoke with experienced safety and quality practitioner Cathy Jones about her first safety and quality "ah-ha!" moment about quality plans. They explored the ‘when, what and why’ of Cathy Jones’ lightbulb moment.

Lightbulb moment
Quality improvement
Quality plans
A new take on spreading innovation: global guidance, local know-how
A new take on spreading innovation: global guidance, local know-how

Care and service improvement requires the ability to make successful local change, then to transfer this for implementation in other departments and services, or across a whole organisation or sector. However, research shows that highly institutionalised and complex healthcare systems find the spread of transformation difficult, being naturally slow to adapt, innovate, and improve. Change therefore usually happens incrementally and inconsistently, with successful innovation resembling a journey rather than a single event. This is characterised by processes of adoption, implementation, sustaining, spreading, and scaling up.

Change
Improvement
Innovation
Leadership
Doing ‘something’ does not guarantee improvement – it has to be the ‘right’ thing
Doing ‘something’ does not guarantee improvement – it has to be the ‘right’ thing

Too often, seemingly simple improvement interventions are implemented without fully considering how the intervention might achieve the desired results, whether it can cause harm, or whether a different intervention should be considered. The tendency to favour rapid solutions and implementation over longer-term analysis and measurement represents a common pitfall in quality and safety studies.

Improvement science
Quality improvement
Outcomes for impact: Implementing a digital care pathway for patients with lung cancer
Outcomes for impact: Implementing a digital care pathway for patients with lung cancer

In this webinar, Dr Katharine See shared her insights from her experience with implementing a digital care pathway for patients with lung cancer. She discussed the importance of collecting outcomes for impact, co-designing digital pathways with clinicians and consumers and lessons learned. 

Aged Care Quality and Safety Commission continuous improvement guidance
Aged Care Quality and Safety Commission continuous improvement guidance

Providers must have a written plan for continuous improvement that explains how the provider will meet its obligations in relation to the service and the standards.

Aged care
Compliance
Quality improvement
The ‘Rider Elephant Path’ change model summary
The ‘Rider Elephant Path’ change model summary

Managing change remains the most important challenge that leaders grapple with today. By our nature, we resist change and lean towards sustaining the status quo.

Change management
Complex adaptive systems
Improvement
Dealing with resistance to change
Dealing with resistance to change

Change is scary — and challenging. Maintaining an existing habit is easier than changing it and trying something new means there is a possibility of failure. Most people prefer to stay in their comfort zone than venture into unknown territory however change is where we grow and improve our organisations. So if change is inevitable, how do we deal with it when it happens?

Change management
Complex adaptive systems
Improvement
How to leverage change within complex systems
How to leverage change within complex systems

Systems can be complex and change can be difficult. So how can you make it possible?

Change management
Complex adaptive systems
Improvement
How systems thinking supports effective change
How systems thinking supports effective change

Systems thinking is a way to maximise program/organisational effectiveness.

Change management
Complex adaptive systems
Improvement
Showing 1–10 of 30 articles
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