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In part two of this two-part webinar, Dr Duncan McKellar talks about where to start when developing a cultural framework in the context of compassionate, relationship-centred care. Dr Duncan McKellar will talk through the sequence of events needed, citing the three-phase project plan adopted for Northgate, and the practicality of cultivating psychological safety.
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Governance, leadership and culture together form one pillar of the National Model Clinical Governance Framework. ‘Culture’ in particular is a somewhat nebulous concept - what does it really mean, and what is its role in clinical governance?
