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We have previously drawn a parallel between decisions made by government in managing the COVID-19 pandemic, and in clinical governance - for example, how government decisions have responded to risk. Six months later, Australian federal and state controls around the pandemic have continued to offer lessons in clinical governance by way of analogy.
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Risk can be framed in absolute or relative terms - however, individual choices are made on the basis of more than numbers alone.
One way we can learn from failings is by drawing parallels and considering how lessons of others might apply to your organisation. A vast amount of work has been done around clinical governance in recent years (particularly in Victoria), from which all organisations can continue to benefit regardless of jurisdiction or sector, through a process of analysis and extrapolation.
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‘Telehealth services use information and communications technologies (ICTs) to deliver health services and transmit health information over both long and short distances. It is about transmitting voice, data, images and information rather than moving care recipients, health professionals or educators. It encompasses diagnosis, treatment, preventive (educational) and curative aspects of healthcare services and typically involves care recipient(s), care providers or educators in the provision of these services directed to the care recipient.’
The challenges which COVID-19 presents to clinical governance has required intervention at the government level to promote safe, quality care in the context of a pandemic.
