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This is what partnering with consumers looks like
This is what partnering with consumers looks like

The East London NHS Foundation Trust (ELFT) has dived deeply into partnering with consumers for service improvement. ELFT provides mental health and community services to a diverse population in over 100 community and inpatient sites.  

Aged care
Consumer partnership
Healthcare
Improvement
Mental health
Health and homelessness
Health and homelessness

Homelessness is intricately related to poor health outcomes, whether as a matter of cause or effect. Poor health can contribute to homelessness, and homelessness increases the risk of poor health. Sadly, many Australians are homeless.

Member
Mental health
Social determinants of health
Caring for those who care
Caring for those who care

The concept of ‘burnout’ was first described in the early 1970s, and has attracted media attention in recent years specifically in the context of healthcare. It is known to be particularly prevalent within certain demographics, compounded by the COVID-19 pandemic.  Burnout is not unique to acute health services, with evidence of its prevalence seen in other care sectors such as aged care and disability.

Aged care
Burnout
Compassion
Disability
Healthcare
Member
Mental health
WHS
Workforce
Safe workforce, safe patients
Safe workforce, safe patients

Psychological safety is an important tenet of safe and quality care - as is ‘physical’ safety.  In addition to injury from manual tasks, healthcare workers also face a risk of violence and aggression from patients themselves, particularly in emergency departments, mental health services, drug and alcohol settings, ambulance services and remote clinics.

Acute care
Member
Mental health
Restrictive practices
Safety
WHS
Workforce
Showing 1–4 of 4 articles

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