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Latest articles and information - Tag :: Continuous improvement

Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

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AICG Articles

Showing 1–7 of 7 articles
Capture the Complaint
Capture the Complaint

It has been reported that complaints relating to registered health practitioners increased over the 2021/2022 financial year. Further (and separately), in aged care, there was a total of 2,767 complaints made in the first quarter of 2022 and 2,642 complaints in the second quarter. Both these figures had also trended upwards compared with the corresponding numbers in 2021 (with 2,313 in the first quarter of 2021 and 2,261 in the second quarter).

Aged care
Continuous improvement
Disability
Healthcare
Incident management
Person-centred care
Public
Quality
Safety
Changing how we change
Changing how we change

Continuous improvement is the essence of clinical governance. But continuous improvement requires change, and change can be confronting. As we predictably move towards a more digitised world - including in healthcare, and aged care – change is also inevitable.

Change management
Continuous improvement
Public
Workforce
Safety II and simulation in healthcare
Safety II and simulation in healthcare

What does safety II really mean in practice? How can your organisation develop high performing safety II teams?

Building capabilities
Continuous improvement
Healthcare
Member
Safety
Simulation
Clinical data analytics; How to see the forest for the trees
Clinical data analytics; How to see the forest for the trees

In this webinar, Dr Anthony Carpenter guides us through demystifying clinical data analytics. During this 1-hour webinar, Dr Carpenter will step viewers through understanding the value of data, realising quality and performance insights for system improvement and using data to drive strategic organisational outcomes.

Continuous improvement
Data
Member
Quality
Risk management
Safety
Switching the paradigm: Safety-I to Safety-II
Switching the paradigm: Safety-I to Safety-II

There is no formula to clinical governance. While there are key components that should always be considered, how we consider them requires flexibility and agility to achieve good clinical outcomes.

Aged care
Continuous improvement
Disability
Healthcare
Public
Quality
Safety
Workforce
Clinical governance and the power within our cross-sector workforce
Clinical governance and the power within our cross-sector workforce

In this webinar recording, A/Prof Debora Picone, CEO at Australian Commission on Safety and Quality in Healthcare, paints a holistic picture of clinical governance across all sectors and explains why Standard 1 is so important. She discusses the cross-sector health and care workforce in the context of clinical governance, highlights the learnings of the review of Standard 1 and provides her key takeaways for health and care workers to pursue safe and quality care.

Continuous improvement
Frameworks
Member
Person-centred care
Standards
What is clinical governance?
Continuous improvement in clinical governance
Continuous improvement in clinical governance

There is a lot more to clinical governance than meets the eye. It’s not just about having frameworks, but ‘living’ them, and continuously improving how we design and implement them.

Continuous improvement
Frameworks
Public
Showing 1–7 of 7 articles

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