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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

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AICG Articles

Showing 1–10 of 11 articles
Four actions for engaging boards in their Clinical Governance role
Four actions for engaging boards in their Clinical Governance role

We know the critical role that healthcare governing boards play in driving improvements in care quality and safety.  Cultivating board understanding and focus can be challenging, however.  We are still a long way from all boards having the same comfort with clinical governance as they do with corporate governance. This article suggests four key actions to support boards to enact their responsibilities for care quality.

Boards
Clinical governance
Clinical risk
Compliance
Continuous improvement
Culture
Does 'professionalising' patient safety roles make a difference?
Does 'professionalising' patient safety roles make a difference?

In Australian health services, roles that support consumer safety are a mix of trained specialists, people who evolve on the job and those who struggle through the basics with little opportunity for development. In the UK,  the NHS has created a new role of ‘patient safety specialist’, introduced to bring a more structured, professional approach to patient safety. This evaluation article seeks to understand the professionalisation of patient safety, with implications for the further development of patient safety specialists in the UK and other countries. 

Clinical governance
Clinical leadership
Continuous improvement
Management
Systems Thinking
Teamwork
Consistently great care requires great systems to support people to be great
Consistently great care requires great systems to support people to be great

Over the past three decades, many health systems have sought to enhance care delivery. Despite various approaches such as quality improvement and lean management these efforts can fall short. Failures are often attributed to leaders and workers not doing the right things. This article argues that the real quality problems lie in the underlying systems staff work with. It says that human service organisations will be more successful if they focus on designing systems that support the delivery of high-quality care, rather than trying to fix the people working within them.

Clinical governance
Complex adaptive systems
Continuous improvement
Culture
Job satisfaction
Systems Thinking
How to make improvement spread stick
How to make improvement spread stick

Spreading, scaling up, and sustaining improvements in human services is a complex challenge that many countries, including the UK, USA, and Australia, have been tackling. Despite significant efforts, the sustainability of scaling up local improvements remains low. One reason for this is the traditional, linear approach to spreading improvements, which often overlooks the complexity and evolving nature of healthcare systems.

Change management
Clinical governance
Complex adaptive systems
Continuous improvement
Improvement
Systems Thinking
Capture the Complaint
Capture the Complaint

It has been reported that complaints relating to registered health practitioners increased over the 2021/2022 financial year. Further (and separately), in aged care, there was a total of 2,767 complaints made in the first quarter of 2022 and 2,642 complaints in the second quarter. Both these figures had also trended upwards compared with the corresponding numbers in 2021 (with 2,313 in the first quarter of 2021 and 2,261 in the second quarter).

Aged care
Continuous improvement
Disability
Healthcare
Incident management
Person-centred care
Public
Quality
Safety
Changing how we change
Changing how we change

Continuous improvement is the essence of clinical governance. But continuous improvement requires change, and change can be confronting. As we predictably move towards a more digitised world - including in healthcare, and aged care – change is also inevitable.

Change management
Continuous improvement
Public
Workforce
Safety II and simulation in healthcare
Safety II and simulation in healthcare

What does safety II really mean in practice? How can your organisation develop high performing safety II teams?

Continuous improvement
Healthcare
Safety
Simulation
Clinical data analytics; How to see the forest for the trees
Clinical data analytics; How to see the forest for the trees

In this webinar, Dr Anthony Carpenter guides us through demystifying clinical data analytics. During this 1-hour webinar, Dr Carpenter will step viewers through understanding the value of data, realising quality and performance insights for system improvement and using data to drive strategic organisational outcomes.

Continuous improvement
Data
Quality
Risk management
Safety
Switching the paradigm: Safety-I to Safety-II
Switching the paradigm: Safety-I to Safety-II

There is no formula to clinical governance. While there are key components that should always be considered, how we consider them requires flexibility and agility to achieve good clinical outcomes.

Aged care
Continuous improvement
Disability
Healthcare
Public
Quality
Safety
Workforce
Clinical governance and the power within our cross-sector workforce
Clinical governance and the power within our cross-sector workforce

In this webinar recording, A/Prof Debora Picone, CEO at Australian Commission on Safety and Quality in Healthcare, paints a holistic picture of clinical governance across all sectors and explains why Standard 1 is so important. She discusses the cross-sector health and care workforce in the context of clinical governance, highlights the learnings of the review of Standard 1 and provides her key takeaways for health and care workers to pursue safe and quality care.

Continuous improvement
Frameworks
Person-centred care
Standards
What is clinical governance?
Showing 1–10 of 11 articles

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