The concept of person-centred care in clinical governance includes supporting people in making choices on the basis of their values and preferences within a particular context, founded on their understanding of risk and appetite for it.
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The challenges which COVID-19 presents to clinical governance has required intervention at the government level to promote safe, quality care in the context of a pandemic.
When risk changes, governance of that risk must also change. In addition to proactive, continuous assessment of risks, clinical governance involves planning, implementing and reviewing measures to reduce the risk of harm, and support our duty of care.
Clinical governance has attracted fresh limelight in recent times in the context of a pandemic, intense public scrutiny of our aged care and disability systems, and concomitant acceleration of digital health.
Dr. Diana Badcock, Chief Medical Officer and Executive Director of Clinical Governance at Bendigo Health describes the steps they are taking to encourage a positive workplace culture in a stressful and volatile working environment and why this is important for safe and quality patient care.
Meet CHRIS: The reporting system that rose to the challenge of sharing real-time bi-national ICU bed capacity data
Dr. Stephen Warrillow, Director of ICU at Austin Health discusses the level of collaboration it took to get a real-time view of all ICUs to help those responsible for deploying and co-ordinating resources during COVID-19.
Tess Vawser from the Epworth talks through the challenge of implementing a COVID-19 rapid education plan and hospital readiness systems testing across multiple sites.
Wanda Stelmach from Northern Health talks through the challenge of maintaining outpatient clinics during COVID-19.
Empowerment through communication; guiding our Aboriginal and Torres Strait Islander communities through the pandemic
Dr Hung The Nguyen talks through the challenge of providing accurate health information that is culturally appropriate for Aboriginal and Torres Strait Islander Communities and how his clinic addressed this challenge.
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