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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

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AICG Articles

Showing 1–10 of 24 articles
ROSA OMS reports for aged care providers
ROSA OMS reports for aged care providers

The Registry of Senior Australians (ROSA) have released its latest ROSA Outcome Monitoring System (OMS) report, a quality and safety monitoring and benchmarking system designed to promote quality improvement, transparency, and accountability for the aged care sector.

Aged care
Aged care quality
Data
Evidence
Frameworks
Reporting
Standards
How to get more out of your quality data: Why statistical process control method supports better decision-making for improvement.
How to get more out of your quality data: Why statistical process control method supports better decision-making for improvement.

Across human services, organisations struggle with the right response to quality data. Too often we spend time and resources ‘fixing’ the right thing – or addressing the right thing but not fixing it.

Clinical governance
Data
Decision-making
Reporting
Which of my 387 quality metrics should I stop collecting?
Which of my 387 quality metrics should I stop collecting?

In this webinar, Cathy Jones, Board Director and Clinical Governance Consultant discussed quality metrics and the following questions:

  • How do you measure quality? 
  • What’s the best way of measuring - safe? effective? person centred? connected? accessible?
  • How do you find & organise all of your (387) quality metrics? 
  • How to prioritise what is most important when everything is important?
  • How to decide which metrics to monitor when there is so much data available - what criteria should you use to select the most important measures
  • The power of measures that are relevant both at an organisation-wide level and at a unit/department level.
Measurement
Quality
Reporting
Why Root Cause Analysis is not working
Why Root Cause Analysis is not working

James Reason once characterised the goal of error investigations as ‘draining the swamp, not swatting mosquitoes’. Critical incidents arise from the interplay between active failures (eg. not double-checking for allergies before administering a medication) and latent conditions (eg. workload).

Adverse events
Clinical governance
Clinical leadership
Clinical risk management
Reporting
Don’t rely on your incident reporting systems to count incidents
Don’t rely on your incident reporting systems to count incidents

Many hospitals continue to use incident reporting systems (IRSs) as their primary patient safety data source. The information IRSs collect on the frequency of harm to patients [adverse events (AEs)] is generally of poor quality, and some incident types (e.g. diagnostic errors) are under-reported. Other methods of collecting patient safety information using medical record review, such as the Global Trigger Tool (GTT), have been developed. The aim of this study was to undertake a systematic review to empirically quantify the gap between the percentage of AEs detected using the GTT to those that are also detected via IRSs.

Adverse events
Audits
Clinical governance
Clinical risk management
Reporting
Quality improvement measurement for  board members and executives
Quality improvement measurement for board members and executives

This guide has a practical emphasis and focuses on how measurement tools can assist Boards to set the right tone of assurance in patient safety. It also offers governance questions to assist Board debate and dialogue. 

Boards
Clinical governance
Data
Reporting
Board strategic clinical/quality governance: actions and reporting
Board strategic clinical/quality governance: actions and reporting

This workshop discusses how to use clinical (or quality) governance as an effective tool for leading and governing for a high-performing organisation.

Boards
Clinical governance
Data
Reporting
The Seven Quality Control Tools
The Seven Quality Control Tools

Quality improvement is integral to providing safe care for consumers.

Data
Decision-making
Reporting
Audit for improvement toolkit
Audit for improvement toolkit

These resources provide help with planning ahead for your next audit, understanding where you are now, and conducting improvement initiatives that make a real, lasting difference in your organisation.

Data
Decision-making
Reporting
Showing 1–10 of 24 articles

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