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Latest articles and information - Tag :: Improvement

Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

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AICG Articles

Showing 1–10 of 43 articles
Stop re-inventing the wheel: Building foundations to spread good practice
Stop re-inventing the wheel: Building foundations to spread good practice

Sustaining and scaling system improvement is an ongoing challenge in the complexity of human services. Efforts to address common care problems are constantly reinvented, as lessons learned in one organisation are not routinely transferred to others. This article describes an approach to long term spread and scale from the beginning of small-scale improvement. 

Improvement
Leadership
Making things happen
Systems Thinking
WHO Telehealth Quality of Care Tool
WHO Telehealth Quality of Care Tool

As telehealth becomes a mainstream component of healthcare delivery, maintaining high standards for consultation and patient interaction is crucial to supporting quality care and experiences for consumers. The WHO Regional Office for Europe developed the ‘Telehealth Quality of Care Tool’ (TQoCT) to support healthcare organisations and Member States to assess and improve the quality of telehealth services. 

Decision-making
Improvement
Measurement
Safer Care Victoria Quality Improvement Toolkit
Safer Care Victoria Quality Improvement Toolkit

The SCV Quality Improvement Toolkit includes fact sheets, practical tools, templates and resources to help you improve the quality of care, developed for Victorian Health Services.

Data
Decision-making
Improvement
Systems Thinking
Real-time audit data significantly improves care
Real-time audit data significantly improves care

This longitudinal assessment of a new electronic audit and feedback (e-A&F) system in a large tertiary hospital was conducted to determine the system's impact on patient safety outcomes over an extended period.

Data
Decision-making
Improvement
Beyond ‘up or down’;  SPC charts point to the right direction for action
Beyond ‘up or down’; SPC charts point to the right direction for action

This IHI blog reinforces the importance of SPC charts and provides links to tools and guides for their use. 

Improvement
Reporting
Systems Thinking
Variation
What does CEO leadership for improvement mean in practice?
What does CEO leadership for improvement mean in practice?

This qualitative study aims to identify key aspects of CEO participation in quality and safety programs that characterise effective leadership for quality improvement (QI). 

Decision-making
Improvement
Leadership
Managing self
A recipe for high performing health services
A recipe for high performing health services

Is there a recipe for creating a high-performing health service? Of course there is! We don’t have to look too far into the literature to find multiple sources of evidence on high performance. This study, from the 2015 ‘vault,’ is particularly useful as it identifies seven clear themes from a systematic review of the qualitative literature on high-performing hospitals.

Improvement
Leadership
Systems Thinking
Stories that transform: A guide to storytelling in healthcare
Stories that transform: A guide to storytelling in healthcare

This storytelling guide is a guide for consumers and their support network who want to share their stories in such a way that they transform the human experience in healthcare. While storytelling is a powerful way to convey experiences in all areas of life, in health and human services it is vital for those advocating for change. 

Clinical governance
Communication
Improvement
Lightbulb Moments: My 'A-ha!' Moment on Leading Improvement in Clinical Care
Lightbulb Moments: My 'A-ha!' Moment on Leading Improvement in Clinical Care

In this webinar, Dr. Cathy Balding and her guest, Professor Alan Lilly, discuss Professor Alan's moment of realisation on the difference he could make leading improvement in clinical care.

Clinical governance
Improvement
Leadership
Are your people doing what they’re good at?: A Case Study
Are your people doing what they’re good at?: A Case Study

As finding and keeping the right staff continues to challenge human services’ ability to provide quality care, this case study explores a critical component of staff satisfaction and performance. Are the Right People in the Right Seats? delves into the process of aligning employee skills and roles for organisational success.  

Clinical governance
Improvement
Leadership
Management
Teamwork
Showing 1–10 of 43 articles

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