Resources

Review the latest industry reports on safety and quality.

AICG members can easily find industry reports spanning various sectors, states and countries. Browse our carefully curated list of reports below. 

Access important websites relating to safety, quality and regulatory standards.

The AICG community can easily access important websites relative to safety, quality and regulatory healthcare standards. Browse our carefully curated list of websites below. 

Access the various coronial investigation processes by state.

Most health and human services seek feedback from a formal or informal consumer group. The aged care sector is preparing for mandated consumer input into their organisations from the end of 2023. No-one wants token consumer input. But getting it right can be challenging. What are the key considerations for success?

Making change happen is central to care improvement and reducing risk. Every quality practitioner should have a toolkit, and one of the tools that needs to be in it is an effective change approach that helps people to get on board, supports behaviour change and re-sets organisational systems to sustain the change. 

Boards know that they must ‘act in the best interests of their organisation.’  But where does clinical governance fit with this? Under Australian law, directors must exercise their powers and discharge their duties in good faith in the best interests of the company and for a proper purpose. For directors of a charity or NFP, the purpose of the organisation will be central to the application of this duty.

Older adults report Quality of Life (QoL) as a central goal for aged care, with 93% of Australians agreeing that it should be mandatory for providers to publicly report on QoL measures. Quality of life is also considered by older Australians as a valuable indicator for comparing aged care services. But it’s still not routinely measured and reported in clinical governance datasets.

How as leaders do we motivate and sustain action when it comes to clinical governance change? How do we ensure implementation challenges faced by our teams are heard?

Dr Lloyd Nash, principal AICG Leadership facilitator, brings both the ‘teacher’ and ‘student’ lens to this conversation as he reflects on his extensive and varied healthcare journey as to the challenges faced (from both sides) when crossing the clinical governance divide, and how to bridge that gap.

Hospital boards are ultimately accountable for the quality of care delivered in hospitals. As such, data review is a key component of effective hospital board governance. But what is the best way to present quality data so it tells the story?

The Code of Conduct for Aged Care describes the behaviour expected of aged care providers, their governing persons (e.g. board members and Chief Executive Officers) and aged care workers. The Code gives the Aged Care Quality and Safety Commission (the Commission) the power to deal with behaviour that is not consistent with the Code.