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The concept of ‘burnout’ was first described in the early 1970s, and has attracted media attention in recent years specifically in the context of healthcare. It is known to be particularly prevalent within certain demographics, compounded by the COVID-19 pandemic. Burnout is not unique to acute health services, with evidence of its prevalence seen in other care sectors such as aged care and disability.
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Psychological safety is an important tenet of safe and quality care - as is ‘physical’ safety. In addition to injury from manual tasks, healthcare workers also face a risk of violence and aggression from patients themselves, particularly in emergency departments, mental health services, drug and alcohol settings, ambulance services and remote clinics.
