Resources

The Australian Government has deferred the introduction of the new Aged Care Act to 1 November 2025, providing aged care providers with valuable time to prepare for a major shift in expectations. While the delay may appear to offer breathing space, it is not a time to pause—it is a critical opportunity to act.

In this webinar, Nicole and Megha described the important links between clinical governance and good clinical care outcomes. They showed how clinical governance is embedded within the strengthened Aged Care Quality Standards. Using scenarios, they present how aged care providers can meet their clinical governance responsibilities.
 

Designed for leaders and teams across the sector, this webinar examined how cultural change can be achieved by embedding clinical governance principles into daily practice. Our panelists discussed the importance of fostering a shared language and building staff capabilities through targeted training, and spoke on how leadership at every level can drive process improvements to establish robust, supportive systems.  

The Aged Care Quality and Safety Commission has developed a Sector Readiness Plan to assist the aged care sector in preparing for the upcoming Aged Care Act. 

Consumer-directed care, consumer-centred care, consumer-focused care - whatever terms are used in your sector - remains a work in progress across human services.  Some sectors have embraced and refined their approach to consumer decision-making and partnerships over many years; for others it remains a current challenge.  Aged care, in particular, demonstrates some unique barriers to partnering with consumers in their care, as highlighted by this systematic review which examined the evidence relating to consumer-directed care (CDC) in the aged care environment.  

This is part of a series of resources about clinical governance in aged care that aim to help aged care providers meet their responsibilities for ensuring the quality and safety of clinical care. This fact sheet is for people responsible for developing a clinical governance framework for an aged care service.

The Knowledge and Implementation Hub has gathered evidence on why clinical governance matters in aged care, along with learning and practical resources. These knowledge packages can support the aged care workforce in delivering safe, high-quality care to older Australians. If the concept of clinical governance is new to you, this short click-through learning module provides a simple overview of its role and value to the aged care organisation.

Health is a broad concept, influenced by a range of determinants – psycho-social, environmental, cultural, spiritual (for example). Any care or services can impact a person’s health.  Therefore, the concept of clinical governance (which aspires to achieve optimal health outcomes - and therefore quality of living) is as relevant to home care as it is to residential aged care, despite different contexts and priorities. This article dives into building a clinical governance framework that takes direction from the Revised Aged Care Quality Standards (Strengthened Quality Standards), as it relates to aged and home care.

The Registry of Senior Australians (ROSA) have released its latest ROSA Outcome Monitoring System (OMS) report, a quality and safety monitoring and benchmarking system designed to promote quality improvement, transparency, and accountability for the aged care sector.

The NDIS Independent Advisory Council’s (the Council) paper ‘choice and control to safely live a good life of belonging and citizenship’ recognises the system-wide focus on improving supports for people with disability who are at risk of harm. In response to this paper, the NDIA committed to developing a NDIA Participant Safeguarding Policy (Policy) to guide and enhance the way the NDIA works with NDIS participants and people with disability.