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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 20 articles
Is there a ‘surplus of safety’ in aged care?
Is there a ‘surplus of safety’ in aged care?

In response to quality challenges highlighted by the Covid-19 pandemic, the Institute for Quality Improvement (IHI) has looked at how to increase the adoption of effective quality improvement (QI) practices in nursing homes in the United States. Despite the differences in regulatory requirements between countries, the findings are relevant for all involved with aged care: providers, managers, staff, policymakers and advisers.

Aged care
Compliance
Leadership
Member
Quality system
Applying technology can both help and hinder patient safety
Applying technology can both help and hinder patient safety

Technological advances have opened new possibilities for improving patient safety. Using technology to digitize healthcare processes has the potential to increase standardisation and efficiency of clinical workflows, and to reduce errors and cost across all healthcare settings. However, if technological approaches are designed or implemented poorly, the burden on care providers can increase.

Aged care
Healthcare
Public
Risk management
Do external quality ratings improve care and services?
Do external quality ratings improve care and services?

With the publication of STAR ratings, Australian aged care enters a new era of quality measurement and public reporting. What can we learn from other countries using similar systems about the potential for published ratings to effect improvement?

Aged care
Data
Member
Quality improvement
Reporting
Department of Health and Aged Care Standard Operating Procedure Template
Department of Health and Aged Care Standard Operating Procedure Template

Handy template on the Department of Health and Aged Care website for documenting standard procedures.

Aged care
Healthcare
Member
Template
The benefits of measuring quality of life in community aged care
The benefits of measuring quality of life in community aged care

Older adults report Quality of Life (QoL) as a central goal for aged care, with 93% of Australians agreeing that it should be mandatory for providers to publicly report on QoL measures. Quality of life is also considered by older Australians as a valuable indicator for comparing aged care services. But it’s still not routinely measured and reported in clinical governance datasets.

Aged care
Member
Quality
Reporting
What’s your role in the Code of Conduct for Aged Care?
What’s your role in the Code of Conduct for Aged Care?

The Code of Conduct for Aged Care describes the behaviour expected of aged care providers, their governing persons (e.g. board members and Chief Executive Officers) and aged care workers. The Code gives the Aged Care Quality and Safety Commission (the Commission) the power to deal with behaviour that is not consistent with the Code.

Aged care
Compliance
Member
Stronger aged care governance for better care quality
Stronger aged care governance for better care quality

Governing bodies play a critical role in aged care – they set the direction for, and culture of, the organisation, directly influencing the safety and quality of care provided to consumers.

Aged care
Compliance
Culture
Leadership
Member
Standards
Capture the Complaint
Capture the Complaint

It has been reported that complaints relating to registered health practitioners increased over the 2021/2022 financial year. Further (and separately), in aged care, there was a total of 2,767 complaints made in the first quarter of 2022 and 2,642 complaints in the second quarter. Both these figures had also trended upwards compared with the corresponding numbers in 2021 (with 2,313 in the first quarter of 2021 and 2,261 in the second quarter).

Aged care
Continuous improvement
Disability
Healthcare
Incident management
Person-centred care
Public
Quality
Safety
Where did clinical governance start, and where are we at now?
Where did clinical governance start, and where are we at now?

The term clinical governance was first coined in the context of the United Kingdom’s National Health Service - specifically, in a white paper endorsed by then Prime Minister Tony Blair entitled ‘The new NHS: modern, dependable.’ Now, 25 years later – where are we at?
 

Aged care
Healthcare
Member
Person-centred care
Why aged care must digitise
Why aged care must digitise

The Royal Commission into Aged Care Quality and Safety (Royal Commission) recommended that every approved provider of aged care (whether delivering personal or clinical care) adopts a digital care management system, including an electronic medication management system, and that this should be an ‘immediate focus’ (Recommendation 68 of the Final Report).  

Aged care
Change management
Digital health
Public
Royal Commissions
Showing 1–10 of 20 articles
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