Resources

This systematic review explores the relationship between management practices and care quality, and finds that hospitals with management systems focused on effective operations, monitoring, target-setting and supportive human resources consistently outperform their peers on clinical quality metrics. We might call this the ‘clinical governance and management system’ within which both boards and executives must play their role for success. The authors describe roles for boards and executives.

We know the critical role that healthcare governing boards play in driving improvements in care quality and safety.  Cultivating board understanding and focus can be challenging, however.  We are still a long way from all boards having the same comfort with clinical governance as they do with corporate governance. This article suggests four key actions to support boards to enact their responsibilities for care quality.

Policymakers around the world are considering how to best harness the transformative potential of artificial intelligence (AI) for productivity while trying to anticipate and limit associated risks.

That depends on the answer to these questions.

What is a ‘culture of safety’ in the context of care quality? How does it help? Why is it important? While ‘safety culture’ trips off the tongue,  ‘culture’ is often nebulous in practice; and it can be unclear how to improve it or how the shift occurs.

Based on a review of the literature, and interviews with experts and hospital leaders (board members, administrators, and clinical leaders), this white paper identifies strategies and practices that differentiate ineffective board quality committees from those that truly make a difference.

This tool provides a ‘ready reckoner’ for boards wanting to test if they’re focused on the right things to support quality care.

This guide has a practical emphasis and focuses on how measurement tools can assist Boards to set the right tone of assurance in patient safety. It also offers governance questions to assist Board debate and dialogue. 

This workshop discusses how to use clinical (or quality) governance as an effective tool for leading and governing for a high-performing organisation.

The Aged Care Quality and Safety Commission’s recent sector performance reports show that ‘effective governance systems’ is one of the most frequently ‘not met’ standards noted in their site and review audits of aged care providers.