Resources

Watch an interactive and thought-provoking panel exploring the real-world challenges and opportunities of clinical governance in Hospital in the Home (HITH) and care-at-home models. With demand for safe, high-quality home-based care growing rapidly, this webinar brought together expertise from the Hospital in the Home Society, Health Roundtable, and the Australasian Institute of Clinical Governance (AICG) to unpack the governance frameworks needed to support care delivery beyond hospital walls.

Clinical governance can sometimes feel abstract - something that lives in policies, frameworks, or accreditation standards. However, at AICG, we believe that clinical governance should be operational, grounded in the day-to-day work of healthcare services.

When people talk about clinical governance frameworks, the conversation often turns to big documents, detailed diagrams, or long lists of standards. At AICG, we wanted to create a framework that is deliberately operational. It is designed so that boards, executives, clinicians, support staff, and consumers can immediately see where it fits, what it is responsible for, and how it can contribute to better outcomes.

A cause and effect diagram, also known as an Ishikawa or fishbone diagram, is a visual tool used to explore the potential causes of a problem. First developed by Kaoru Ishikawa in 1943 at Kawasaki Steel Works, these diagrams help teams systematically sort and relate factors that may contribute to an issue.

This framework helps health service organisations deliver safe, high-quality, and continuously improving care. It supports a shared understanding of clinical governance across all levels—from frontline clinicians to executives and governing bodies.

Building a clinical governance framework is challenging, especially for health services that are used or provided across more than one state or territory. This webinar discussed some key components for building a practical clinical governance framework to enhance uptake amongst users of the system. 

The Registry of Senior Australians (ROSA) have released its latest ROSA Outcome Monitoring System (OMS) report, a quality and safety monitoring and benchmarking system designed to promote quality improvement, transparency, and accountability for the aged care sector.

The Clinical Governance Framework is aligned with Neami Strategic Directions, the organisational values of self-determination, growth, partnerships, respect, empowerment, diversity, choice, learning, change, wellbeing, hope and quality and the Great Consumer Experience Framework.

This Clinical Governance Framework from Headspace aims to assure fairness, accountability and transparency and defines who has the authority, decision making and accountability.

Performance indicators in health are used to describe specific aspects of our health system to monitor ‘if and how a system is performing to an agreed standard'. They are also used to understand how a system works and for accountability to consumers, governments and funders.