Barriers to effective use of PROMs and PREMs
Patient-Reported Outcome Measures (PROMs) and Patient-Reported Experience Measures (PREMs) have been in use for many years. Their value in integrating the consumer experience with other care measures is well-recognised, however, they are yet to be universally adopted. The authors suggest that there are common challenges that health services must address to support successful implementation of PROMs and PREMs as ‘business as usual’ measures and suggest actions for tackling them.
Each of the challenges influences clinicians’ attitude toward, and likelihood of using, PROMs and PREMs.
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