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I take responsibility: Your role in clinical governance

 I take responsibility: Your role in clinical governance

A common misconception about clinical governance is that it’s only for clinicians or those responsible for governance (i.e. The Board). But don’t let the name fool you. 

In healthcare, keeping the people who are receiving care safe is not the responsibility of just one person, team, or department. It’s also not just the responsibility of those delivering the care—it falls on all of us. Whether you’re in leadership, at the point-of-care, or supporting the care process behind the scenes, you have a role to play in ensuring that the people being cared for in your organisation are safe.

AICG embraces the mantra "I take responsibility" when it comes to clinical governance. This reflects a culture where everyone in the organisation—whether directly or indirectly involved in care delivery—takes personal ownership of their role in ensuring the well-being and safety of everyone. You can read more about the impact and importance of “I take responsibility” here

But how exactly do you contribute? The answer lies in the everyday actions you take: 

patients, consumers, family, carers and community partners

This group are actively engaged in the planning, delivery, and evaluation of healthcare, ensuring their lived experiences and perspectives help shape safer, higher quality, and person-centred care. 

KEY FOCUS: Participation, Insights, Focus
boards or key decision makers

The board set the culture and expectation for safe and quality care with Executive using the Clinical Governance (CG) framework as the vehicle. 

KEY FOCUS: Leadership, support, fostering a mindset of continuous improvement 
executives, managers and clinical leaders

Executives empower change and operationalise the CG framework by enabling people and systems. They foster the desired culture and mindset. Managers create the environment for change. They support, organise and develop staff to create safe and quality care with the use of guidance tools such as standards and systems. 

KEY FOCUS: Organising, developing staff, building the right environment
point-of-care clinicians and care staff

The point-of-care team, including clinicians and care staff, makes change happen. They are the face of care, creating the point-of-care experience through their skills, behaviour, and monitoring to ensure continuous improvement.

KEY FOCUS: Delivering care, monitoring, and improving the care experience
support staff

From human resources to catering and cleaning, support staff are vital in enabling point-of-care teams to deliver quality care. By assisting clinicians and care teams, they ensure a seamless and safe care experience.

KEY FOCUS: Supporting point-of-care staff, ensuring operational excellence

This collaborative model reminds us that clinical governance isn’t isolated—it is a shared responsibility. Whether you’re setting the vision as a board member, developing systems as an executive, or delivering care, every role matters. Together, we can create a healthcare system where excellence is the norm and safety is our shared priority.