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Complications cost the Australian healthcare system more than $5 billion a year.

Despite national standards and accreditation processes, patient safety and quality care lapses continue to plague our health system. In fact, almost every significant safety failure in recent decades happened in a hospital that passed their accreditation with flying colours1

In this interview, Dr Stephen Duckett, Health Program Director at the Grattan Institute, explores the financial burden adverse events have on the healthcare system and discusses the incentives for healthcare leaders to reduce patient complication rates, both financial and patient-driven.

Through watching this interview, you will gain an understanding of:

  • Why the current systems are not working well enough,  
  • How much money hospitals could save by reducing complication rates, and
  • What senior healthcare professionals can do to reduce complication rates and save money at the same time.

1. Duckett, S., Jorm, C., Moran, G., and Parsonage, H. (2018). Safer care saves money: How to improve patient care and save public money at the same time. Grattan Institute.