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All human service sectors experience turning points. The 1990s was a decade of revelation about poor healthcare quality, identified and reported in major studies of adverse events and public inquiries across the world. The initial shock waves evolved into a care safety revolution, supported by the introduction of clinical governance. A quarter of a century later, the outcomes of the Aged Care Quality and Safety Royal Commission is having a similar impact in aged care, with a stream of legislation and innovations challenging aged care providers to re-set their approach to creating and maintaining quality care.

In this webinar, Cathy Balding will talk us through four clinical governance rabbit holes that have been observed in healthcare and how avoiding them can accelerate aged care clinical governance effectiveness. You can view the full paper here.