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A human factors resource for health professionals and health services staff

This comprehensive human factors resource will be helpful for those explaining human factors issues in human services, or designing healthcare systems and environments to support safe care.

Key aspects of the resource include: 

  • Reducing the risk of errors in the care and treatment of patients (including consideration of cognitive processes, decision-making, situational awareness, interruptions, and quality communications) 
  • Reducing the risk of injury from patient handling
  • Best practice use of healthcare information technology with good Human-Computer Interaction
  • Leadership and team behaviour
  • Developing and sustaining a culture for safety

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