What matters most to patients in care transitions?
Care transitions, whether intrahospital or discharge to home or another care setting, are fraught with ‘Swiss cheese holes.’ As consumers move through different assessments, professions, wards, plans, and even funding structures, the danger of poor quality care, communication breakdown and consumer dissatisfaction is high. The authors argue that better incorporation of patients and carers in rounds, as done in children’s hospitals, can prevent some of these problems.