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Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 33 articles
When silence is not golden
When silence is not golden

In childhood, we shun the ‘dibber dobber’, or the ‘tattletale’. As we mature into adulthood, we learn to distinguish ‘dobbing’ from an acceptable calling out of wrongdoing. However, in the context of care giving (whether healthcare or otherwise), speaking up is crucial to safety.

Culture
Psychological Safety
Speaking up
A psychologically safe workplace - Is it beyond our reach? (Part 1)
A psychologically safe workplace - Is it beyond our reach? (Part 1)

Over two webinar events, Duncan McKellar steps us through the practical application and benefits of embedding psychological safety at the frontline, drawing on his life-changing involvement in culture reform post The Oakden Report. Join us for part 1: Restoring humanity through a psychological safety approach.

What is clinical governance?
What is clinical governance?

The term ‘clinical governance’ was first coined in the context of the National Health Service (NHS) in the United Kingdom, being ‘a system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.'

Frameworks
Lessons from overseas
Person-centred care
How is open disclosure relevant to clinical governance?
How is open disclosure relevant to clinical governance?

While the Australian Open Disclosure Framework was published almost 10 years ago in 2014, it is still not routinely applied in healthcare. In aged care, open disclosure has been a regulatory requirement since 1 July 2019, when the Aged Care Quality Standards came into effect - which purported to ‘clearly define what good aged care should look like’. Clinical governance under Standard 8 (on Organisational Governance) specifically requires the practice of open disclosure. But how is open disclosure relevant to clinical governance?

Open Disclosure
What does good leadership mean?
What does good leadership mean?

With the Australian federal election looming on 21 May 2022, we are prompted to consider: what does a good leader look like?

Culture
Leadership
Teamwork
The consumer voice - A time to shout!
The consumer voice - A time to shout!

Join Consumer Health Forum (CHF) CEO, Leanne Wells, Senior Advocate for the Council for Intellectual Disability, Jim Simpson, and Chief Executive of COTA Australia, Ian Yates to discuss the active and growing role of consumers within our health, aged care and disability sectors.

Aged care
Disability
Caring for those who care
Caring for those who care

The concept of ‘burnout’ was first described in the early 1970s, and has attracted media attention in recent years specifically in the context of healthcare. It is known to be particularly prevalent within certain demographics, compounded by the COVID-19 pandemic.  Burnout is not unique to acute health services, with evidence of its prevalence seen in other care sectors such as aged care and disability.

Aged care
Burnout
Compassion
Disability
Healthcare
Mental health
Occupational Health
WHS
Workforce
Caring with Compassion
Caring with Compassion

Compassion is an extension of empathy. It can be defined as ‘the feeling or emotion, when a person is moved by the suffering or distress of another, and by the desire to relieve it’. The desire to help distinguishes compassion from empathy - which, in contrast, may be defined as ‘the ability to imagine and understand the thoughts, perspective and emotions of another person.’

Culture
Leadership
Person-centred care
Workforce
Safe Workforce, Safe Patients
Safe Workforce, Safe Patients

Psychological safety is an important tenet of safe and quality care - as is ‘physical’ safety.  In addition to injury from manual tasks, healthcare workers also face a risk of violence and aggression from patients themselves, particularly in emergency departments, mental health services, drug and alcohol settings, ambulance services and remote clinics.

Acute care
Mental health
Restrictive practices
Safety
WHS
Workforce
A reminder - for the record
A reminder - for the record

Documentation is an essential component of effective communication. Given the complexity of healthcare and the fluidity of clinical teams, healthcare records are one of the most important information sources available to clinicians. Undocumented or poorly documented information relies on memory and is less likely to be communicated and retained. This can lead to loss of information, which can result in misdiagnosis and harm.

(Australian Commission on Safety and Quality and Safety in Health Care)

Communication
Continuity of care
Quality
Records
Safety
Showing 1–10 of 33 articles