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Latest articles and information - Tag :: Quality improvement

Access a range of articles and resources written by clinical governance experts and search our carefully curated list of safety and quality journal articles and reports.

AICG articles, resources and curated journals and reports are available to all AICG members. Members must be logged in, in order to access all content. Users who are not AICG members will only be able to access publicly available articles. 

AICG Articles

Showing 1–10 of 19 articles
Making compassion a core ingredient of improvement systems
Making compassion a core ingredient of improvement systems

Engagement surveys show a never-before-seen level of fatigue and burn-out. The last results of the National Health Service (NHS) national staff survey showed 46.8% of staff have felt unwell as a result of work-related stress in the previous 12 months. Attrition and turnover are at near all-time highs.

Quality improvement
Staff satisfaction
Around half of aged care residents receive evidence-based care
Around half of aged care residents receive evidence-based care

How many aged care residents receive care based on the best available evidence? We all want this for the people we serve – but what’s really happening?

This ‘CareTrack’ paper reports on the first Australian study of adherence to evidence-based care for people in long-term care using a standardised method. The study examined the care received by 294 residents across 27,585 care encounters in 25 long-term care (aged care) facilities. 

Aged care quality
Clinical care
Evidence-based care
Quality improvement
Setting people up for change success needs this essential ingredient
Setting people up for change success needs this essential ingredient

A core objective of change leadership is to set others up to succeed in your absence. But as we all know, that is a lot harder than it sounds. Research has shown that storytelling has a remarkable ability to connect people and inspire them to take action. “Our species thinks in metaphors and learns through stories,” the anthropologist Mary Catherine Bateson has written. “The harder the situation, the more essential it is.”

Change management
Clinical governance
Engagement
Quality improvement
Looking beyond individual incidents to reduce consumer harm
Looking beyond individual incidents to reduce consumer harm

Ensuring organisations learn from patient safety incidents is a key aim for human service organisations. The role that human factors and systems thinking can have in enabling organisations to learn from incidents is well acknowledged. A systems approach can help organisations focus less on individual fallibility and more on setting up resilient and safe systems.

Clinical governance
Clinical risk management
Quality improvement
The definitive answer to ‘How Does Governance and Leadership Make a Difference  to Care Quality and Safety?’
The definitive answer to ‘How Does Governance and Leadership Make a Difference to Care Quality and Safety?’

The central role played by governance and leadership in the actions (and inactions) relating to quality of care and patient safety has been repeatedly identified by inquiries and investigations into major organisational failures. They show that governance and leadership - through their influence on priorities, oversight, management and culture – are often part of both problem and solution.

Clinical governance
Clinical leadership
Quality governance
Quality improvement
The missing ingredient in falls prevention
The missing ingredient in falls prevention

Falls management and prevention is often described as a wicked problem. There are so many variables at play; consumer risk appetite and independence, staffing issues, technology and frailty, just to name a few. Endless breakthrough collaboratives, studies and improvement projects have addressed the issue. Whilst individual organisations may have experienced some success, falls remain a key cause of consumer harm across health and aged care.

Clinical governance
Quality improvement
Safety Culture
Lightbulb Moment: My ah-ha moment about quality plans
Lightbulb Moment: My ah-ha moment about quality plans

In this Lightbulb Moment webinar, Dr Cathy Balding spoke with experienced safety and quality practitioner Cathy Jones about her first safety and quality "ah-ha!" moment about quality plans. They explored the ‘when, what and why’ of Cathy Jones’ lightbulb moment.

Quality
Quality improvement
The five organisational barriers blocking your improvement efforts
The five organisational barriers blocking your improvement efforts

Improving care and services is an ongoing challenge, but what barriers to success do the most damage? The results of this systematic review of 33 qualitative studies identify key organisational characteristics of healthcare organisations that were struggling to improve care. These organisations were characterised by below-average patient outcomes (eg. mortality) or other quality of care metrics (eg. Patient Safety Indicators).

Clinical governance
Leadership
Management
Quality improvement
Three essential competencies for effective quality managers
Three essential competencies for effective quality managers

QI implementation is complex as it often spans over multiple organisational levels requiring active participation of employees and managers, and involves improvements and modifications of underlying care processes.

Clinical governance
Clinical leadership
Management
Quality improvement
Doing ‘something’ does not guarantee improvement – it has to be the ‘right’ thing
Doing ‘something’ does not guarantee improvement – it has to be the ‘right’ thing

Too often, seemingly simple improvement interventions are implemented without fully considering how the intervention might achieve the desired results, whether it can cause harm, or whether a different intervention should be considered. The tendency to favour rapid solutions and implementation over longer-term analysis and measurement represents a common pitfall in quality and safety studies.

Clinical governance
Quality improvement
Showing 1–10 of 19 articles
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